Privacy Policy

We collect only what is needed to run the site and fulfill orders:

• Account information: email address and (if you provide it) name and phone.
• Order information: items ordered, shipping address, order status, and internal order identifiers.
• Payment information: processed directly by our payment providers. We do not store full card numbers, wallet keys, or bank credentials on our servers.
• Communications: messages you send us through the contact form or by email.
• Newsletter subscribers: email address only.
• Technical logs: IP address, browser type, and access timestamps for security and abuse prevention.

We do not ask for or knowingly collect any health, medical, biometric, or diagnostic information. Please do not submit such information through the site or contact form.

We use your information to process orders, ship products, provide customer support, prevent fraud, comply with legal obligations, and (with your opt-in) send research updates. We do not sell your personal information and we do not use it for behavioral advertising to third parties.

We share information only with vendors that help us operate the site — hosting, database, transactional email, payment processing, and shipping carriers. Each is bound to use your information only to perform services for us.

Order and account records are retained for as long as required to meet tax, accounting, and legal-compliance obligations, then deleted or anonymized. Newsletter emails are retained until you unsubscribe.

Subject to applicable law (including the GDPR and CCPA/CPRA), you may request access to, correction of, export of, or deletion of your personal information, and object to certain processing. Contact us at the address below to exercise a right; we may need to verify your identity before responding.

The site is not directed to individuals under 18 and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided personal information, contact us and we will delete it.

We use industry-standard technical and organizational safeguards to protect information. No method of transmission or storage is perfectly secure; we cannot guarantee absolute security.

We may update this Policy from time to time; the "Last updated" date above will change accordingly. Questions or privacy requests: privacy@peakpeptidesolutions.com.